About
This policy is updated from time to time and the latest version is published on this page.

Policy version: 1.3
Issued date: 22 June 2021

Address for Correspondence
If you have any questions, comments, or concerns about this policy, please email us at:
info@greenfields.garden


In a nutshell

• We will not share your personal data with anybody unless you consent, or we are compelled to do so by Law
• We do not use cookies.

Introduction
This privacy policy describes how greenfields.garden protects and makes use of the information you give us when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

We gather and use certain information about clients in order to provide services and to enable certain functions on this website.

We will process Personal Data (which may be held on paper, electronically, or otherwise) about our clients and we recognise the need to treat it in an appropriate and lawful manner, in accordance with the General Data Protection Regulation (GDPR). The purpose of this policy is to make you aware of how we will handle your Personal Data.

“Personal data” means recorded information we hold about you from which you can be identified. It may include your contact details, other personal information, photographs, expressions of opinion about you or indications as to our intentions about you.

“Processing” means doing anything with the data, such as accessing, disclosing, destroying or using the data in any way.

We will comply with the data protection principles in the GDPR, which say that personal data must be:

• Processed fairly and lawfully.
• Processed for limited purposes and in an appropriate way.
• Adequate, relevant and not excessive for the purpose.
• Accurate.
• Not kept longer than necessary for the purpose. (We will review data we have every 3 years)
• Processed in line with individuals’ rights.
• Be kept secure.

What data we gather
We may collect the following information:

• Name
• Contact information including email address
• Demographic information, such as postcode, preferences and interests
• Website usage data
• Other information relevant to client enquiries

How we use this data
Collecting this data helps us understand what you are looking for from us, enabling us to deliver services such as arranging visits and viewings.
We may use data:

• For our own internal records.
• To improve the services we provide.
• To contact you in response to a specific enquiry.
• To customise the website for you.
• To send you emails about garden openings, events and other activities we think might be relevant to you.

We will usually only process your personal data where you have given us your explicit consent for example to register for access to our website, to sign up for a newsletter, to arrange visits and viewings, or where the processing is necessary to comply with our legal obligations. In other cases, processing may be necessary for the protection of your vital interests, for our legitimate interests or the legitimate interests of others. The full list of conditions is set out in the GDPR.

We will only process your personal data for the specific purpose or purposes notified to you or for any other purposes specifically permitted by the GDPR.

Your personal data will only be processed to the extent that it is necessary for the specific purposes notified to you.

We will seek to keep the personal data we store about you accurate and up to date. Data that is inaccurate or out of date will be deleted. However, it is your obligation to keep us informed of any changes to your personal data, eg if you move house, or if you become aware of any inaccuracies in the personal data we hold about you. You may do this by sending an email to the address for correspondence given at the beginning of this policy.

We will not keep your personal data for longer than is necessary for the purpose. This means that data will be destroyed or erased from our systems when it is no longer required, which is typically two years from your last interaction with us, by email, website or other means.

We will only process your data in line with your data rights.

You have the right to:

• Request access to any personal data we hold about you.
• Prevent the processing of your data for direct-marketing purposes.
• Ask to have inaccurate data held about you amended.
• Prevent processing that is likely to cause unwarranted substantial damage or distress to you or anyone else.
• Object to any decision that significantly affects you being taken solely by a computer or other automated process.

To exercise any of these rights, please send us an email to the address for correspondence given at the beginning of this policy with your full name and details and we will do our best to make the amendments as soon as possible. But do please understand that changes may not be immediate.
We will ensure that appropriate measures are taken against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.


Controlling information about you
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed in line with the General Data Protection Regulation 1998 and GDPR.


Providing information to third parties
Unless we have obtained your specific consent, we will never transfer your data to third parties for them to communicate directly with you.


Security
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.


Links from our site
Our website may contain links to other websites. We have no control of external websites.

If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.


Your rights
In addition to these policies your personal data is protected in the UK by the General Data Protection Regulation 1998 and GDPR. Under this act greenfields.garden will only process any data we hold about you in a lawful and fair manner.

greenfields.garden will keep your data securely to prevent unauthorised access by third parties.

Your personal data may have to be disclosed if we are required to disclose it by law, or as a result of a lawful request by a governmental or law enforcement authority.

Under GDPR you have the right to request access to the data we store on you, the right to have it rectified and the right to have it removed. To exercise these rights contact us by sending an email to the address for correspondence given at the beginning of this policy.


Policy changes
We reserve the right to amend this Privacy Policy at any time.

Any changes to this Privacy Policy made by greenfields.garden will be posted here and will take immediate effect.


Queries or concerns
If you have a query or concern about what we do with your data, please contact us by sending an email to the address for correspondence given at the beginning of this policy.

The independent body that oversees data protection in the UK is the ICO and you can find its details here


This policy is updated from time to time and the latest version is published on this page.
If you have any questions, comments, or concerns about this policy, please email us at the address given above.